Who We Are
For more than a decade, our experienced recruitment consultants have placed top candidates in high-level positions with many of the fastest growing payments companies in the industry. When you partner with IMPACT, you have the full benefit of our database and networks and can be sure our recruiters meet your hiring needs.
IMPACT Payments Recruiting carved a niche back in 2000 and touts the largest worldwide network of professionals within the payments (technology), cards, and fintech sectors.
Our proprietary network currently spans more than 110,000 professionals. Our recruiters are a mix of former payments veterans and are regular contributors to industry-related publications and are frequently featured speakers at conferences. Our staff members volunteer on several committees with the Electronic Transactions Association.
What types of positions do you fill (i.e. operations, sales, IT, etc.)?
If it’s in the payments, cards, or any associated industries, we have a solid network of candidates in all areas of sales (direct, indirect, partnership, support, engineering, etc.), all areas of operations (customer service, tech support, risk, underwriting, relationship management, etc.), IT/technology, product, finance/accounting, and marketing.
We work across all seniority level within the abovementioned specialties. We have several recruiters on our team that specialize on lower-level roles like customer service and tech support reps, entry-level sales, and risk analysts. In addition, we also have a team of senior/executive recruiters that work on Director, VP, SVP, C-level and specialized Board Seat roles.
In short, we can help your company locate anyone from an accountant, to a customer service manager, to a VP of Sales, all the way up to a CEO.
Each placement is guaranteed through IMPACT Payments Recruiting for a period of 90-days. This period of guarantee will begin on the first day of candidate’s employment with the client. In the event the candidate’s employment with a client terminates within the first 90 days for any other reason other than a reduction in force, IMPACT will conduct a new search and replace the employee at no cost to the client. This is an extremely rare scenario as our firm’s payments industry network of 110,000+ gives access to ‘off the record’ references to ensure any candidate presented is amongst the strongest performers the payments, cards, & FinTech industry has to offer.
What is your typical fee structure?
Our firm offers three types of fee structures – Retained, Contained and Contingency.
Most of our clients that have an urgent need that needed to be filled yesterday work with us on either a contained or retained basis. Those searches are at the top of our priority list, and they always get the most attention from our team. Contingency searches tend to be lower or mid-priorities for our clients. We, as a company, will still devote time to these searches, but they are a B priority for us as opposed to an A.
Our Retained and Contained search fees are split into portions – or “chunks.” Our most popular structure is our Contained fee which is split into three “chunks.” The first is due immediately to initiate the search, the second is due upon the client choosing to interview three candidates presented by our team, and the final “chunk” is due upon the candidate accepting the offer. The Retained structure is very similar, but the fee is split into two portions – one due up front and one due when an offer has been accepted by a candidate. Both offer the same level of service, and our team treats each of these searches as an A priority.
A Contingency search fee is paid in full by our clients once a candidate has accepted an offer. Nothing is due up-front to initiate the search.
What Clients are Saying
Since our inception, IMPACT has placed more than 2,800 professionals across the globe. Our clients span from start-ups just receiving seed funding to Fortune 100 organizations. Not only are we able to find the right person the first time, but our retention rate currently exceeds 94%. But don’t just take our word for it – listen to what our clients have to say about IMPACT.
We needed to hire some cornerstone employees for real-time payments to start our US operations. The IMPACT team quickly found and presented a number of qualified candidates and led me to two rock solid hires that were just what I required and good cultural fits. We could not have achieved quicker and better results without the IMPACT team’s industry knowledge, contacts, and recruiting expertise.
Working with IMPACT was a real pleasure from start to finish. Along with having a great understanding of the industry, they were thorough, professional and did an exceptional job of communicating throughout the recruiting process. I would highly recommend IMPACT as a trusted partner.
I highly recommend IMPACT from both the standpoint of being placed by them, as well as a working for a company that has utilized the IMPACT team. Professional, excellent monitoring of the placement and good follow-up (without being overbearing). I will definitely use IMPACT in the future.
The team at IMPACT Payments Recruiting has worked with us on a number of hires that have been critical to our firm’s explosive growth over this past year. From Vice Presidents to senior level Partner Sales Executives their team brought payment space expertise, multiple qualified and engaged candidates, and human resource expertise to every hire we sourced through them. The surprising value add was not only the strong candidates but that they enabled us to hone our own internal job requirements, expectations and job descriptions. They consistently provided us competitive finalists for each hire we looked to have them help us with. The entire IMPACT team have become valued business partners.
I would highly recommend IMPACT Payments Recruiting to anyone looking for a change in their career. Their approach to learn as much as possible about their clients and what company would be the right fit makes them a valuable resource. In addition, the vast amount of contacts that IMPACT has greatly affects the amount of time it takes to find your new career position. IMPACT Payments Recruiters are our advocates and are relentless in getting you the best job offer and the one that most fits your goals!
Whether you’re a job seeker or looking to fill a need at your company, our relationship-based recruiting process ensures a perfect fit every time. Our recruiters have deep experience working in the sectors for which they source talent, so you can be assured our candidates will exceed your expectations.
After carefully assessing your requirement, we conduct a thorough intake to help determine the precise responsibilities of the position, qualifications required of the ideal candidate, and other criteria for overall success. This information guides our search efforts through the recruitment process.
Intake info is immediately shared with the entire Impact recruiting staff, who then present it to their individual networking groups with relevant industry expertise. Meanwhile, our research team uses our custom-built database of relevant professionals, corporations, and other sources.
Our recruiters selectively present the opportunity to previously identified professionals to assess the interest of these candidates. Regular communication between the IMPACT and our client is maintained during this period of candidate identification.
We conduct a thorough interview screen with each candidate to ensure there is an ideal match not only in skills, but also with regard to experience and cultural fit with the client organization.
The consultant will provide a written summary for each candidate determined to be a close fit. This summary will compare the candidate(s) profile with the requirement documentation.
In accordance with your interviewing procedures and preferences, the consultant schedules a mutually convenient meeting between the client and each candidate. After each interview, the consultant contacts both the client and the candidate for feedback.
Once a candidate has been selected, the consultant will assist in structuring and presentation of employment offer as the client wishes. The consultant will also contact all those who have been helpful in the search, thanking them on behalf of the client.